DBS Bank, Southeast Asia’s largest lender, said late Wednesday that its online services had returned to normal after two days of outages.

The Singapore-based bank said a bug resulted in many customers being unable to log into their accounts. The interference started Tuesday morning, DBS said.

“Since then, we’ve been working around the clock with our external engineering vendors to fix the problem, and services were restored at 2:00 am,” said Shee Tse Koon, DBS Singapore Country Manager, in a video address to customers.

However, on Wednesday the problems returned. “The same problem occurred again, and although the situation is less severe than it was yesterday, we know that many of you are still unable to get in,” he said.

The bank announced late Wednesday that it would restore service. “Please note that our digital banking services are returning to normal,” DBS wrote on social media.

DBS denied speculation in Myanmar that the disruption was somehow related to government bond sales there.

“There were rumors that the disruption to DBS’s digibanking service was related to the sale of government bonds by the Government of the National Unity of Myanmar,” the bank wrote on Twitter. “There is no truth in that. DBS has not sold any such bonds. “

Myanmar’s media had noted the timing, suggesting the events were linked. “After many purchases for the NUG bonds in Singapore on Monday evening, the online banking services of the Singapore-based banks POSB and DBS got stuck,” reported the pro-democratic Mizzima outlet.


Subscribe Us to receive our latest news in your inbox!

We don’t spam! Read our privacy policy for more info.


Please enter your comment!
Please enter your name here